Neo-Mitchellian Approach to Understanding Stakeholders Relationships in Organizations

Muhamamd Naeem; Anjeela Khurram*; Shahzad Khurram†; Naeem Ullah

Abstract:

Mitchell et al. (1997) proposed that stakeholder salience is directly proportional to the number of attributes of salience—power, legitimacy and urgency—as perceived by managers. However, till date, researchers have differences about these attributes as determinants of salience. To resolve these differences and to precisely specify the attributes that make a stakeholder salient in the eyes of managers we attempted to gain deeper insights into this phenomenon. For this purpose, we employed multiple case study strategy in a purely quantitative treatment—a unique mix. Our findings suggest that the attributes as conceived by Mitchell et al. (1997) are quite broad and general. Managers identify salient stakeholders based on specific types of these and few other attributes. We found that stakeholders that possess utilitarian power, influence legitimacy, criticality and organized proximity are attended by the managers.

research from:

• Foundation University - Faculty of Management Sciences

Year:

2020

Type of Publication:

Article

Journal:

GLOBAL SOCIAL SCIENCES REVIEW (GSSR)

Volume:

5

Number:

1

Pages:

112 ‒ 122

Month:

3

ISSN:

2616-793X

DOI:

DOI Link: http://dx.doi.org/10.31703/gssr.2020(V-I).12